Say hello to Quiz Result → CRM Field Mapping — a game-changing update that allows quiz results to be automatically mapped into contact-level custom fields in the CRM.
This feature gives you structured, persistent access to quiz data for more personalized automations, segmentation, and follow-ups — eliminating the need for manual tagging or external tools!
Key Highlights
Auto-generated Custom Fields
Automatically create fields for:
- Overall Score & Tier
- Category-wise Scores & Tiers
- Highest & Lowest Scoring Categories and their Scores
Real-Time Field Updates
Fields are updated each time a contact resubmits the same quiz — no duplicates, just clean overwrites!
Seamless Integration with CRM & Automations
Mapped fields can be used in:
- Contact Segmentation
- Dynamic Follow-ups
- Conditional Workflows
How It Works
Complete a Quiz
User submits a quiz built using the Quiz Builder.
Result Captured
The system automatically extracts scores, tiers, and category insights.
Fields Auto-Mapped
Fields like {{quiz_name}} - Overall Score and {{quiz_name}} - {{category_name}} - Score are created and updated under the contact record.
Use Anywhere in the CRM
These fields can now power workflows, filters, and personalized messages.
Notes
- Default field types:
- Scores → Number
- Tiers/Category Names → Text
- Field creation respects quiz resubmission — no duplicates, only updates
- Compatible with Workflows, Automations, Smart Lists, Emails etc
This is a big step forward in turning quizzes into a powerful CRM data source — enabling smarter personalization and deeper automation across your campaigns.
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